store policies

What’s your return policy?

At this time, We don’t offer returns or exchanges, however we do offer Refunds only to customers that receive the wrong items or damaged items. If any of these apply, please contact us at store@brittanyfeulner.com  no less than 4 weeks after the product has been received. with multiple detailed photos of the wrong/damaged items and we’ll sort that out for you.

 

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. However though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at store@brittanyfeulner.com  within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!